MANAGED SERVICES


SERVICES

MANAGED SERVICES


Whether you’re a business executive or a seasoned IT pro, using managed services can make your job easier. When effectively executed, a Managed Service (MS) is like gaining the capability of an IT Department with the expertise of seasoned professionals to deliver focused application operations to your company’s business application users.


SEE ALL THE MANAGED SERVICES

MANAGED SERVICES

CONTINUOUS MONITORING, REAL-TIME ALERTING


Real-time monitoring and information updates for relevant topics are a growing priority for many companies in a digitalized world where PR and marketing professionals have to adapt to constant change.

Real-time alerts, or smart alerts as they are sometimes referred to in industry, automatically send key real-time insights about your brand, competitors, or industry trends, either to your email inbox or to the Meltwater App.

Such notifications allow executives to always be informed about important developments and stay one step ahead of critical events.


Spike Detection

Notifies you when there's an unusual change in volume regarding a specific search. It can help identify a brand has received wide news coverage. Receiving this information in real-time can help brands participate in social conversations as they happen, react to issues as they occur, stay informed or help their agency customer's overall marketing strategies.


Here are some examples of Spike Detection:

  • Say the social mentions for a brand average 200 hits during Saturday. This is its current baseline. One Saturday its number of social mentions jumps to 500 within an hour. A notification will be sent to notify of this abnormal change.
  • Compared to the last two weeks, the news mentions about car safety features increased by 300% after an announcement by a major automotive manufacturer, for example. An alert will notify the user of this change.

Simplify Remote Access with Forcepoint ZTNA

Fast: Surprising speed with enforcement pushed as close to the edge as possible
Flexible: Automatically scales up or down with traffic needs


Zero Trust with zero VPNs

Implement Zero Trust policies easily, verifying remote workers and giving them access to only the private apps they need – not all apps in internal data centers and private clouds. Protect internal apps against potentially compromised remote devices and data theft.


Goodbye, agents

Deliver agentless access to private web apps on any browser or device, with protection in real-time. Or deploy an agent for access beyond HTTP/S to secure services such as SSH, RDP and more.

MANAGED SERVICES

SECURE ACCESS FOR REMOTE WORKERS
(ZERO TRUST ACCESS)


Zero Trust Network Access (ZTNA) is flexible, scalable and manageable remote access. With ZTNA, you can verify users, validate devices and provide 1:1 access to private applications.

A true Zero Trust security model is limited by Virtual Private Networks (VPNs). VPNs grant users full access to the network and everything on it. On top of that, VPNs limit scalability, stifle performance and add cost. It’s difficult to implement Zero Trust or to be more effective at preventing breaches if users are connecting through VPNs.

MANAGED SERVICES

NETWORK AND FIREWALL MANAGEMENT


Modern organizations are more connected than ever.

Private networks, systems, and devices form an integral part of any functional business or company. Firewalls are a key line of defense against malicious attacks, helping to keep these networks safe and secure. Firewalls also form an important part of cybersecurity and data protection compliance. Whether through traditional firewalls or ‘next generation’ products, firewalls are a mainstay of an organization’s cybersecurity defenses.


An organization will likely have an array of different systems, devices, and related firewalls across its network. The individual firewalls may have hundreds of different rules in play and will need to be regularly monitored and updated. As a result, firewall management can often seem complex.


Firewall management is vital to maintaining a secure network, mitigating the risks from cyber threats.

An organization will likely have an array of different systems, devices, and related firewalls across its network. The individual firewalls may have hundreds of different rules in play and will need to be regularly monitored and updated.


DNS management

DNS management is a service, which allows domain owners to manage their DNS records. This way they can specify the servers to which the different services offered by their hosts will be pointing, and automatically transfer the services from one server to another in case the first one is not online or cannot provide the desired service. DNS management is essential today, when you can have several servers managing services for just a single website.

Most hosting companies today have separated their control panels - one, dedicated just to domain management and billing, and another - to the management of the actual website content.

MANAGED SERVICES

DOMAIN NAME AND DNS SERVICES MANAGEMENT


The Domain Name System is a database whose main function is to "translate" domain names into IP addresses and vice versa. For this purpose, the DNS system uses a set of hierarchically ordered DNS records, each of which contains concrete information about a specific service.

MANAGED SERVICES

ANALYSIS AND USAGE REPORTS


Usage reporting delivers important activity information to your company

Usage reporting is a way companies learn about user habits over certain periods of time based on generated data pieces. Usage reporting can help businesses predict patterns, correct mistakes and alter products effectively. It is an important way to control usage of a company’s systems.


Usage reporting features

Usage reporting delivers valuable information about customers and users.

Administrators create reports that help them understand customer patterns and behavior – which helps predict future results. They can also track service usage from activity on the system.


Usage reporting ensures that your company adheres to agreed upon standards and licenses. It’s a way for admins to review login history and other data to check for inconsistencies. For example, they can monitor the amount of users logged in at a time to prevent from exceeding the licensed users allowed.

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